The Eishtec Way

The Eishtec Way is a business approach that delivers outstanding outcomes to our clients and their businesses. We deliver results and keep our promises. We do this through focus on our people, processes and performance.

Positioned for Growth

We have gained a reputation as one of the UK & Ireland’s most innovative BPO providers. Strategically located across Ireland & the UK and staffed with highly skilled agents, our four state of the art contact centres allow Eishtec to be agile and scaleable

We… Are passionate about being the best

We… Are passionate about being the best

Our success is built on the belief that we can be the best.
We… Invest in our employees

We… Invest in our employees

We engage with and nurture our employees, recognise talent & promote internally.
We… Keep our promises

We… Keep our promises

We are dedicated to delivering our promises on time and with precision.
We… Are serious about service

We… Are serious about service

We continually review ways in which we ask our clients for feedback and how improvements could be made.
We… Develop solutions using evidence & data

We… Develop solutions using evidence & data

We use data to develop solutions that drive performance and help build confidence in us with our business partners.We look at key behaviours and processes that impact performance by analysing call recording and monitoring information and data captured by advisors. We use data analytics to help us generate insights and improve performance.

We… Deliver value to our customers

We… Deliver value to our customers

We strive to constantly improve the end user experience. We do this by responding swiftly to customer problems. This leads us to better understand the reason the customer has contacted us so we can deliver improvements in areas such as our policy, procedures, working practices and exceeding expectations.

Careers at Eishtec

We are always on the lookout for talented and enthusiastic individuals who want to be part of our team at Eishtec.

© 2015 Eishtec Limited. All rights reserved. Company Registration no. 477554