Client Engagement

At Eishtec we believe that results are achieved through a fully engaged relationship with clients. Our engagement model at Eishtec ensures all areas of the business are considered and monitored to drive the highest results. This includes account management, process management, employee performance and communications along with data analysis and reporting.

We deliver a Champion \ Challenger model to our clients to benchmark performance against current standards. The analysis and translation of key results is used to introduce a systematic uplift in performance across the client footprint. The output is additional contribution through quality, call volume reduction or increased sales volume.

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